by GetSwift | Sep 9, 2015 | Uncategorized
With so much competition and fewer differentiating factors between software systems, it is surprising when users are left overwhelmed and confused when attempting to opt between one delivery management Software Company and another.
In recent years, there are more fleet, delivery and tracking software solutions becoming available to choose from however beware of the “smoke and mirrors” and become familiar with the important traits of the best delivery management software providers.
Check out these tips:
–We believe that an excellent delivery management software company should present a product portfolio that supports the business as it grows. As a business owner you will need to consider your software needs of the business in 5 to 10 years time. Right in the present time, you may require a basic tracking software or task dispatching system, however in the future there could be a need for an API integration or an automated routing solution. Can the delivery management software scale with you? Can the pricing scale with you as your task bookings increase?
–The most appropriate delivery management software needs to have clients in your similar industry and needs to be able to prove out case studies on how the software improve those similar businesses. It always helps if there are some big household names using the software!
–A Delivery Management Software Company should have financial stability. It is very important to ask to see evidence of the software supplier’s financial stability. How many orders are going through their system? What levels of funding have they received? This will give you a level of confidence that the supplier you choose has the ability to support your business for years to come.
–Where was the software made?
–How long has it been around for?
–How large is the engineering team to support your needs?
–Speak to current clients of the provider and ask them about the bugs and issues they have faced with the software?
–Can the company you choose support scheduled tasks?
–How automated can the company assign tasks to segments of your mobile workforce?
–How detailed is the reporting capability?
–What are the hidden costs?
–How many 3rd party services is the software compatible with?
–Another important factor that you need to consider in choosing the best delivery management software company is if they have local support. Local support can give you peace of mind that your questions will be answered fast.
–The best delivery management software should have sector specific local mapping understanding and relevant mapping technology to support that area. Google maps work well in the US and western countries and here.com mapping seems to work really well in the middle east.
We hope the above factors will serve as a guide for you to choose a reliable, professional and competent delivery management software company that you are looking for and reach out to us today with any questions you have to see if Swift is a good fit for your company.
by GetSwift | Sep 1, 2015 | Uncategorized
Domino’s pizza claims it will be the first company worldwide to allow customers to track pizza deliveries on their smartphones, tablets, and smart TVs, according to WSJ.
“In the delivery business, it’s a dark spot,” Don Meij, CEO of Domino’s Australia, toldWSJ. “Now, it’ll be fully disclosed and transparent.”
Dominos pizza will apply that logic to a new app it plans to roll out this summer that lets users track their delivery driver’s progress to their home.
For most local pizza shop owners, delivery would have continued to be a dark spot, up until Monday, when, local delivery software start-up – Swift made their delivery management software available to any business that delivers so they can also offer real-time delivery tracking of their items. Quite quickly you might just see every pizza shop in your area offering Uber-like pizza delivery tracking as Swift is now positioning themselves as eliminating the delivery anxiety gap for all businesses who deliver.
“Missed delivery is costly and a painful logistics experience for both the consumer and the delivery company, yet majority of companies in this multi-billion dollar industry don’t even know where their fleet is in real time. There seems to be some key technology missing here to create exponential efficiencies.” said Joel Macdonald co-founder and CEO of Swift, a local Melbourne start up that started out delivering beer on scooters in the eastern suburbs of Melbourne.
“It now it no longer makes sense for delivery companies to waste time and money on building their own delivery systems and courier apps. Swift empowers businesses who manage their own delivery fulfillment to transform their very costly manual processes into a powerful competitive advantage, from lowering costs, and reducing missed deliveries to maximising delivery driver uptime and increasing the end user delivery experience through Uber-like parcel tracking.
If you’d like to learn more about how to get started with GetSwift’s delivery software, give us a shout or try it out free for 30 Days.
by GetSwift | Sep 1, 2015 | Uncategorized
Imagine a world where you would never get a parking ticket again by pushing a button and telling someone to cover your parking ticket while your car is in a ticketing zone. So here is a cool business concept and now a reality thanks to Muni Maids.
Muni Maids track your car location, and ticket countdown and they ensure that your meter is always topped up before it runs out and risks a big fat ticket.
How does it all work…? Well customers of Muni Maids submit a geolocated request to ensure their ticket is always topped up, this request is sent to the Swift management platform via API and all Maids in that area get instantly notified to accept a nearby top up job.
Jobs are sent as a specific geolocation with ticket expiry window so the nearest maid knows to get to the car and top up the ticket before the ticket expires. Muni Maids use the Swift dispatching and management software to manage all of their “maids” in real time and automate the communication between the the maid and the customer. All of the new job data then flows through to the Swift platform so after a few weeks of data compilation, Muni Maids can predict demand and manage local marketing efforts via their demand heatmap.
If you’d like to learn more about how to get started with GetSwift’s delivery software, give us a shout or try it out free for 30 Days.
by GetSwift | Sep 1, 2015 | Uncategorized
This pizza shop knows the exact probability of when another order is about to come in
It helps being able to predict the future. Especially in the world of delivery. Imagine being able to know ahead of time when an order was expected to come in? Your drivers could position smarter, you could efficiently prepare orders for pick up and even become extremely smart at dispatching jobs the were to be heading in the same direction!
Oh and also, check out another cool tool “the order heatmap” once you enter enough jobs in the heatmap begins to light up!
Try Swift for free today and watch the order predictor and heatmap work their magic after 2 weeks of deliveries being pushed through your Swift logistics management system!
by GetSwift | Sep 1, 2015 | Uncategorized
As the saying goes “you need to spend money to make money” or put another way, spend a little bit of money to reduce overheads and increase positive cashflow.
This week we are looking at companies with an online delivery presence who get hundreds of customer enquiries per month about the status of their delivery. Some businesses employ many full time support agents to answer customer support enquiries which can lead to thousands of unproductive hours every month. Swift automates the delivery communication to your receiver which will reduce the need for so many staff answering “Where is my delivery?” emails and in doing so allow you to trim the costs of support wages. Liquorun.com started using Swift last year, and through the automatic SMS notifications and real-time tracking for their customers, the operations team reported a whopping 42% decrease in customer support inquiries just thanks to this simple bit of technology!
This meant that the company could now put one of their customer support agents into a part-time wage and in doing so, reduced their staffing expenses by $15,000.
Here are the numbers:
Average CSA (Customer Support Agent) full time wage: $42,000 per year salary
Average CSA casual wage: $21.87 per hour
Total working hours in a year: 1920 hours
Total hours saved: 806 hours
Total overhead reduction: $17,635 per year
Swift subscription: $2,400 per year
Total savings: $15,235 per year
What could you do with an extra $15,235 for your business?
Chat with us today about your business to see if we can identify similar cost savings and efficiency gaps!
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